Patient care
Introduction
Welcome to the University Dental Hospital at King Khalid University, where patient care begins with the seamless creation of an electronic file, followed by a comprehensive diagnosis and case discussion under the supervision of highly specialized consultants across all dental departments. This meticulous approach ensures the development of a personalized and high-quality treatment plan, adhering to the highest standards of precision in healthcare.
The hospital serves approximately 13,000 cases annually, utilizing cutting-edge technology such as electronic scanning and 3D printing to facilitate in-depth case analysis. Surgical and non-surgical endodontic treatments are performed with the assistance of medical microscopes, and high-resolution display screens enhance the academic and educational experience for students.
For cosmetic restorations, the hospital is equipped with an advanced CAD/CAM laboratory, enabling precision-driven digital workflows that accelerate case completion while maintaining superior aesthetic outcomes. Additionally, a dedicated minor surgery unit performs various oral and maxillofacial procedures in a specialized setting. Advanced cases undergo final documentation at the dental photography studio, which utilizes high-quality imaging techniques to allow students to present their clinical cases at both local and international conferences.
The hospital also serves as a hub for research, events, and investment, leveraging its state-of-the-art laboratories to develop innovative skills that support both educational and scientific advancements. As part of its commitment to community service, the hospital operates mobile dental clinics that enhance public health awareness and extend quality dental care to underserved communities.
All these efforts align with the university’s strategic vision to:
| Enhance educational outcomes | Promote research and innovation | Strengthen social responsibility |
| Improve the quality of university life | Achieve institutional excellence | Diversify and sustain revenue sources |
These initiatives align with Saudi Arabia’s Vision 2030, ensuring continuous progress in healthcare, education, and community engagement.
University Dental Hospital Overview
Following the recommendation of the King Khalid University Board, the Supreme Council of Higher Education approved the establishment of the College of Dentistry on February 4, 2001 (Dhul-Qa'dah 10, 1421 H).
Today, the University Dental Hospital houses 260 fully equipped dental clinics, providing students with hands-on clinical training in a technology-driven environment. Each clinic is outfitted with state-of-the-art dental equipment, instruments, and technology, ensuring that patient care meets or exceeds international standards in both treatment and prevention.
Clinic Organization
- 27 intern clinics located in the basement
- 91 undergraduate clinics on the ground floor, including 28 clinics exclusively for Saudi Board students
- 78 undergraduate clinics in the subterranean level
- 40 undergraduate clinics on the first floor
Radiology Unit
The hospital's Radiology Unit provides a comprehensive range of digital diagnostic imaging services for College of Dentistry patients, featuring:
- 56 intraoral X-ray units
- 3D panoramic X-ray systems
- State-of-the-art digital Cone Beam Computed Tomography (CBCT)
This advanced infrastructure ensures high-quality education and exceptional patient care.
Vision, Mission, Goals & Values
| Vision | A regionally leading hospital in dentistry, committed to advancing dental care and training the next generation of specialists. |
|---|---|
| Mission | To provide the highest standards in clinical training, scientific research, and community services, ensuring high-quality healthcare for patients while fostering growth and innovation in dentistry. |
| Goals |
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| Values | Professionalism, Responsibility, Duty, Commitment, Respect, Safety, Excellence, Transparency, Integrity, Flexibility. |
Clinic Operations
Organizational Structure
The hospital operates through divisions such as patient services, medical records, sterilization, radiology, and specialty clinics to ensure smooth clinical workflow.
Clinic Hours
Saturday to Wednesday, 8:00 AM – 12:00 PM and 1:00 PM – 5:00 PM. Treatment beyond scheduled hours is not permitted.
Dress Code
All staff, students, and faculty must adhere to professional dress codes and wear personal protective equipment (PPE) for hygiene and safety.
Dental Ethics in Clinical Practice
The hospital upholds high ethical standards, emphasizing professional behavior, patient respect, and compassionate care in all clinical settings.
Supporting Facilities, Equipment, and Materials Management
The hospital is equipped with modern facilities, including sterilization units, radiology, technical maintenance, and supply management to support clinical functions.
For more details, please refer to the attached University Dental Hospital- Dental Clinics Manual.
Patient Care
Standards of Care
We ensure high-quality dental care with well-defined standards across all departments, including oral surgery, preventive dentistry, restorative dentistry, and prosthetic dentistry.
Patients' Rights & Responsibilities
Patients are entitled to respectful, informed, and confidential treatment. They must adhere to prescribed care and maintain appointments.
Confidentiality & Consent
All patient records are securely maintained. Before any treatment, patients are informed about procedures and alternatives.
Management of Patients
A structured patient management system includes scheduling, referrals, managing late and missed appointments, and handling special cases efficiently.
Treatment Supervision
Every clinical procedure performed by students is supervised by qualified faculty to ensure quality treatment and learning experiences.
Special Needs and Special Assistance
Patients with special needs receive dedicated care and assistance, including communication support and accessibility accommodations.
For more details, please refer to the attached University Dental Hospital- Dental Clinics Manual.
Infection Control
The hospital follows strict infection control protocols to prevent the spread of diseases among patients and healthcare providers.
General Procedures
Measures such as immunizations, universal precautions, disinfection, and handling of sharp instruments are implemented to maintain a sterile environment.
Equipment & Waste Management
All instruments and materials are sterilized or disposed of according to safety regulations.
Autoclave & Chemical Monitoring
Sterilization equipment and chemical disinfectants are regularly monitored to ensure safety.
For more details, please refer to the attached University Dental Hospital- Dental Clinics Manual.
Emergency Procedures
Outdoor/Indoor Emergency
Patients experiencing medical emergencies are quickly assessed and treated in the hospital’s emergency room or referred to a designated medical facility.
Management of Common Medical Emergencies
Staff is trained to handle emergencies such as unconsciousness, cardiac arrest, diabetic crises, strokes, and respiratory distress.
Other Emergency Procedures
The hospital has clear protocols for fire safety, chemical spills, and evacuation, ensuring the safety of patients, staff, and visitors.
For more details, please refer to the attached University Dental Hospital- Dental Clinics Manual.
University Dental Hospital- Dental Clinics Manual
This Dental Clinics Manual serves as a comprehensive guide to the clinical operations, infection control protocols, patient care standards, and emergency procedures within the University Dental Hospital. The manual is structured to provide clear guidelines for students, faculty, and staff, ensuring the highest standards of dental education, clinical practice, and patient management. For more details and specific guidelines, please refer to the attached manual.
Policies & Forms
| Download | |
|---|---|
| Hospital Policies_At a glance |  |
| Infection Control Policies | |
| Dental Treatment Consent Form | |
| Patient Confidentiality Agreement | |
| Medical Emergency Protocol | |
| Incident Report For Sharp Object Mismanagement/Injury | |
| Referral Letter for Sharp / Needle Injury | |
| Protocol for Requesting Dental Supplies | |
| Protocol for Ordering Supplies for Pre-Clinical Courses | |
Administrative & Medical Structure
